Care guide
Caring for your print
Archival paper, pigment inks, a glazed frame — built to last decades. A little care goes a long way.
Hanging
Hang on two hooks rather than one — the frame sits flat, stays level, and never swings. A spirit level (or a level app) for the top edge is the whole job.
Light
Framed giclée prefers indirect light. Keep it out of direct sun — archival inks last decades, but no print loves a window that faces the afternoon.
Cleaning
Dust the frame and its glazing — acrylic on the Classic and Studio, glass on the Gallery — with a soft, dry cloth. No sprays or cleaners: liquids can wick behind the glaze and mark the print, and glass cleaner will haze acrylic.
Humidity
Avoid bathrooms and other damp or steamy spots. A living room, hallway, office or bar wall is exactly where it wants to be.
Something not right with your print? Contact our support team — we'll sort it out.